Bright Happy Books
Refund Policy
1. Digital Products (eBooks)
- Non-Refundable: All sales of eBooks are final. We do not offer refunds once the eBook has been downloaded.
- Exceptions: If you experience technical issues or believe the eBook is defective, please contact us within 14 days of purchase for assistance. Refunds may be granted at our discretion.
2. Physical Products (Print-on-Demand Books)
- Refunds Managed by Partners: Refunds for physical books are handled by our print-on-demand partners. Please refer to their refund policy for more information.
- Defective Items: If you receive a defective or incorrect item, contact our support team within 7 days of receipt, and we will coordinate with our partner to resolve the issue.
3. Purchases Through External Links
- Third-Party Refunds: Purchases made through external links on our website are subject to the refund policies of the respective sellers. Please review their policies before making a purchase.
- Support: For refund requests related to external purchases, please contact the seller directly through their provided support channels.
4. Contact Us
If you have any questions about our refund policy, please contact us at the link below.